Delivery info

Delivery is free on all UK orders of £75 and over. Delivery on UK orders under £75 start at £3.95.

We aim to despatch all orders within 24 hours (Mon-Fri) by courier service. However, if you have not received your order within five working days please contact us.

Courier deliveries are made between 8am and 8pm, Monday to Friday (excluding Bank Holidays) and a signature is required. As the delivery comes to you via a courier, we cannot book a specific date or time. Please e-mail us at info@teachtastic.co.uk if you would like further information

1. How are my products delivered?

Please see the Delivery Options Chart below.

Single, small items are sent by 1st Class Royal Mail, meaning you won’t have to sign for the package.We use a courier service to deliver larger orders within the UK.  Deliveries are made between 7am and 8pm, Monday to Friday (excluding Bank Holidays) and a signature is required. We are happy to deliver your order to an alternative address.  The website allows you to enter an alternative delivery address, or you can advise us of this if you order via email.

2. Can I change my order?

If you need to amend your order, please contact us as soon as possible on 0333 006 4776, or email us at info@teachtastic.co.uk

 

3. If my order arrives incorrect or damaged, will you refund me?

If, for any reason, you are not happy with your purchase, please contact us on 0333 006 4776, or email us at info@teachtastic.co.uk.

Alternatively, simply return it, securely wrapped, within 14 days of delivery, unused and in its original packaging and we will offer you a full refund. Please ensure that you enclose a note stating your full name, address and telephone number, along with your reason for the return. We will only pay return postage if the product is faulty.

4. Do you sell outside the UK?

Yes you can order online. Make sure that you enter the full details of your address (including the country) in the required fields. When you get to the ‘checkout’ page, the cost of shipping will be displayed. You can pay securely with Visa, Mastercard or PayPal.

All our prices are in UK Pounds Sterling. Your bank will convert your payment to your own  local currency. Please refer to your bank for current exchange rates.

Your Delivery Options

DELIVERY OPTION DELIVERY COST
UK Standard (1-2 working day dispatch) 2-5 days From £3.95
UK Standard (Same working day dispatch)

Order must be placed by 2pm

2-5 days From £4.95
UK Express

Order must be placed by 4pm Monday-Friday

1-2 days From £5.95
UK Next Working Day

Order must be placed by 4pm Monday-Friday

From £6.95
UK Next Working Day – Before 9am

Order must be placed by 4pm Monday-Friday

From £12.95
UK Saturday

Order must be placed by 4pm Friday

From £12.95
Europe Standard 6-12 Days From £6.00
Europe Express 3-5 days From £30.00
Worldwide Standard 6-12 days From £6.00
Worldwide Express 3-5 days From £40.00

Next Day & Express orders placed at the weekend or on public holidays will be processed the following working day.

Multiple Item Shipping Costs.
You will be carged  aflat fee for multpple items costing less that the minimum free postage rate. For example of you shpping basket has 6 items that add up to £39.99, You will be charged £2 per item instead of 3.95 per item.

 

PLEASE NOTE: All orders are delivered between 8am and 8pm.

“security
ABOUT SSL CERTIFICATES